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  • Are lab-grown diamonds considered real diamonds?
    Yes, lab-grown diamonds are real diamonds. They have the same physical, chemical, and optical properties as natural diamonds, with the only difference being that they are created in a controlled laboratory environment rather than mined from the earth.
  • What makes lab-grown diamonds a good choice?
    Lab-grown diamonds are eco-friendly, conflict-free, and more affordable than mined diamonds. They offer the same brilliance and durability while being a more sustainable and ethical choice.
  • Is your jewellery certified?
    Yes, all our jewellery comes with certification from reputable gemological laboratories like IGI (International Gemological Institute), ensuring the authenticity and quality of the diamonds and gemstones.
  • Why do people have doubts about lab-grown diamonds?
    Doubts often arise due to a lack of awareness. Some believe lab-grown diamonds are synthetic or fake, but they are identical to natural diamonds in every way. Education and transparency help dispel these misconceptions.
  • How does IGI describe lab-grown diamonds?
    The IGI certifies lab-grown diamonds as authentic, stating that they have the same composition and properties as natural diamonds. The certification clearly identifies them as lab-grown, ensuring transparency for buyers.
  • What is the significance of the name Tarransh?
    The name “Tarransh” signifies a unique blend of tradition and innovation. It reflects our mission to create timeless jewellery pieces with a modern twist, honoring both heritage and sustainability.
  • Does Tarransh’s jewellery fall under the category of imitation jewellery?
    No, Tarransh does not deal in imitation jewellery. Our collections feature high-quality lab-grown diamonds and precious metals, ensuring authenticity and luxury.
  • Are the metals used in Tarransh jewellery also lab-grown?
    While our diamonds are lab-grown, the metals we use, such as gold, are naturally sourced but ethically obtained to align with our commitment to sustainability.
  • How can I trust buying jewellery and diamonds online?
    We prioritize transparency and customer trust. Every piece of jewellery comes with certification, detailed descriptions, and secure payment options. Additionally, our reviews and policies ensure a safe and satisfying shopping experience.
  • How can I place an order?
    You can place an order directly on our website by selecting your desired product, adding it to your cart, and proceeding to checkout. Our website is user-friendly and secure, ensuring a seamless shopping experience.
  • What payment methods are available?
    We accept a variety of payment methods, including credit and debit cards, UPI, net banking, and wallets. We also offer EMI options for higher-value purchases.
  • How long does it take to deliver an order?
    Orders typically take 5–7 business days to deliver within India. For international shipping, delivery times may vary based on location and customs clearance.
  • Is shipping safe and secure?
    Yes, we ensure secure packaging and use reliable courier services with insurance coverage for all shipments. This guarantees your jewellery arrives safely at your doorstep.
  • What should I do if my jewellery is damaged in transit or has a defect?
    If your jewellery arrives damaged or has a defect, please contact our customer support within 48 hours of delivery. We will assist you with a replacement or repair at no extra cost.
  • Does Tarransh offer exchange or buyback options for jewellery?
    Yes, we offer exchange and buyback options for selected jewellery pieces. The terms depend on the product and its condition. Please refer to our detailed policy or contact customer service for more information.
  • Can you explain your buyback policy with an example?
    Under our buyback policy, if you purchased a lab-grown diamond ring for ₹50,000 and wish to return it later, you might receive up to a certain percentage of its value. Please review our policy for all applicable terms and conditions.
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